Additional support services for those affected by gender-based violence

If you are in an emergency situation please access 9-1-1 (in Canada), for emergency services in your area.

If you are outside the 9-1-1 service area, please access available emergency services or call a crisis line in your area.

Some of the information on this Web page has been provided by external sources. The Government of Canada is not responsible for the accuracy, reliability or currency of the information supplied by external sources. Users wishing to rely upon this information should consult directly with the source of the information. Content provided by external sources is not subject to official languages, privacy and accessibility requirements.

Find additional support services provided in your area.

Legal help

Women and Gender Equality Canada is not able to answer any legal questions or offer assistance to individuals in legal matters. If you have not already done so, please contact your lawyer, legal aid, a local women's crisis centre or the police for more information about services within your community.

National

Category Resources

Helpline

Kids Help Phone

Toll-free: 1-800-668-6868

Text CONNECT to 686868

Canada's only national 24-hour, bilingual and anonymous phone counselling, Web counselling, and referral service for children and youth. Whether by phone, mobile app, or through the website, people can connect with Kids Help Phone whenever, however they want.

First Nations and Inuit Hope for Wellness Help Line

Toll-free: 1-855-242-3310

Online chat: hopeforwellness.ca

The Hope for Wellness Help Line offers immediate help to all Indigenous peoples across Canada. Available 24 hours, seven days a week and offers counselling and crisis intervention. Services are available in English and French, and on-demand in Ojibway, Cree, and Inuktitut.

Missing and Murdered Indigenous Women and Girls Crisis Line

Toll-free: 1-844-413-6649

A national, toll-free support call line to provide support for anyone who requires assistance. This line is available free of charge, 24 hours a day, seven days a week.

Trans Lifeline

Phone: 877-330-6366

Provides support, information and resources to transgender or questioning people as well as to their families and friends. Operators are located all over the U.S. and Canada, and are all transgender self-identified.

Canadian Human Trafficking Hotline

Phone: 1-833-900-1010

Confidential, multilingual service, operating 24/7 to connect victims and survivors of forced prostitution and forced labour with social services, law enforcement, and emergency services, as well as receive tips from the public.

Cybertip.ca

Toll-free: 1-866-658-9022

Operated by the Canadian Centre for Child Protection, Cybertip.ca’s mandate is to protect children from online sexual exploitation. Cybertip.ca is Canada’s tipline to report the online sexual exploitation of children

Domestic violence shelters (emergency and second stage)

ShelterSafe.ca

Developed by Women’s Shelters Canada, ShelterSafe.ca is an online clickable map to help women and their children seeking safety from violence and abuse across Canada.

Victim services

Canadian Resource Centre for Victims of Crime

Phone: 1-877-232-2610

Provide bilingual, free and confidential support, research and education to survivors of serious crime and stakeholders in Canada.

Alberta

Category Resources

Mental health crisis supports

Alberta Mental Health Help Line

Phone: 1-877-303-2642

Toll free: 1-866-408-5465

This free, confidential helpline is available 24/7. Call for crisis support and referrals to other agencies.

Distress Line

Phone: 1-780-482-HELP (4357)

Offers 24/7 confidential, non-judgmental and short-term crisis intervention, emotional support and resources to people in crisis or distress, including support to family, friends and caregivers of people in crisis.

Telephone health advice

Health Link, Alberta

Phone: 811

Toll free: 1-866-408-5465

If you need health advice or information call Health Link 24/7. Health Link support is available in more than 240 languages.

Domestic violence helpline

Family Violence Info Line

Phone: 310-1818

Offers a confidential support line 24/7 in more than 170 languages. Call the line to find shelter and other supports including: referrals to family violence programs, resources, and services.

Chat

Online chat is available in English from 8 am to 8 pm at alberta.ca/family-violence-find-supports.aspx

Domestic violence shelters (emergency and second stage)

Alberta Council of Women’s Shelters

Toll free: 1-866-331-3933 and press 1

Find emergency accommodation and second stage for you and your children.

Alberta Shelter Directory: Community and Social Services

Most provincially funded women’s shelters have programs for children (i.e. Innovative Child Care programs, Child Trauma Counsellors) and most provide outreach services (i.e. individuals do not have to be in shelter to access services). This link also identifies shelters in Alberta for seniors fleeing abuse including intimate partner violence (IPV). See Community and Social Services’ website for the directory of provincially funded shelters: Alberta for seniors fleeing abuse including IPV

Sheltersafe.ca – Alberta

Second-stage houses provide short-term, safe, affordable, supportive and independent housing. Find second stage housing in your area.

Financial help/Social assistance

Community and Social Services Alberta

Find out about applying for income assistance in your province.

Escaping Abuse Benefit (Household Start-Up)

Through Alberta Supports, emergency funding is available to help eligible Albertans escaping abusive situations. The funding can help with costs such as personal needs and emergency transportation. Also available to help with the costs of setting up a new home.

Call Alberta Supports to apply:

Weekday hours: 7:30 am to 8 pm
Toll free: 1-877-644-9992 (in Alberta)

Weekends, holidays and after hours:

Toll free: 1-866-644-5135 (in Alberta)

211 Alberta

Phone: 211

Offers 24/7 confidential service that provides information and referral to a wide range of community, social and government services. 211 is available in over 170 languages.

211 Resource Lists

Victim services

Victim Services Alberta

Victim Services offers a range of services to help victims of crime with information, support and assistance as their case moves through the criminal justice system. To find out which service(s) you need and how to access them, refer to victim services at this site. Victim Services are provided whether the police have been called or not.

Safety at work

Domestic Violence Leave

If you are experiencing domestic violence you are legally entitled to domestic violence leave (leave from work without risk of job loss).

Safer Spaces for Victims of Domestic Violence

Victims of domestic violence can break their lease at no cost by applying for a Safer Spaces certificate.

British Colombia

Category Resources

Mental health crisis supports

310 Mental Health Support

Phone: 310-6789

Do not dial an area code. This is a free, anonymous service open 24/7. It provides information about local services that may help you.

Telephone health advice

HealthLink BC

Phone: 811
HealthLink BC, is a free confidential service, open 24/7. A nurse can help you decide what to do.

Domestic violence helpline

Victim Link BC

Phone: 1-800-563-0808

This is a free, confidential helpline open 24/7. It can help you find local shelters and/or domestic violence services in your area. 

Domestic violence shelters (emergency and second stage)

 BC Women's Transition Housing


Locate a transition house or safe home in your community.

BC Aboriginal Transition Houses and Family Violence Crisis Lines  


Locate a transition house in your community that provides a safe place for Aboriginal women and children at risk of abuse

Supportive/Second Stage Housing

Find out about second stage or supportive housing in your area and how to apply.

Sheltersafe.ca – British Colombia

Second-stage houses provide short-term, safe, affordable, supportive and independent housing. Find second stage housing in your area.

Domestic violence services (general category)

Women Against Violence Against Women


Phone: 1-877-392-7583
This is a 24-hour free, confidential crisis line that provides immediate emotional support, and referrals to counselling programs (including specific to Indigenous women) and victim services that include accompaniment to hospital, police or court.

Ending Violence Association BC Programs


Phone: 1-604-633-2506
Offers many local counselling and outreach support programs.

Financial help/Social assistance

Ministry of Social Development and Innovation

Find out more about how to apply for social assistance in BC. 

Victim services

Directory of Victim Service and Violence Against Women Programs

Phone: 1-800-563-0808
BC Ministry of Justice offers a variety of services across BC for victims and witnesses of crime and violence. To find out which service(s) you need and how to access them, use the Directory or call VictimLinkBC.

Manitoba

Category Resources
Mental health crisis supports

Klinic Crisis Line

Toll free: 1-888-322-3019

TTY: 1-204-784-4097

This free, confidential helpline provides counselling, support and referrals if you are in crisis, suicidal or struggling to cope.

Manitoba Farm, Rural & Northern Support Services

Phone: 1-204-571-4182

Toll free: 1-866-367-3276

Manitoba Farm, Rural & Northern Support Services offers free, confidential and non-judgmental counselling for anyone who lives on a Manitoba farm, or in a rural or Northern community. The phone line is available Mon-Fri 10 am to 9 pm.

Telephone health advice

MB Telehealth

Toll-free: 1-866-999-9698 Option 4

MB Telehealth provides you with access to health services and information across Manitoba. For a list of locations see: http://www.mbtelehealth.ca/loc-locations.html

Domestic violence helpline

Domestic Violence Crisis Line, Family Violence Prevention Program

Toll free: 1-877-977-0007

TTY: 1-888-987-2829.

Domestic Violence Crisis Line, Family Violence Prevention Program offers a confidential crisis line 24/7 and information on domestic violence, including resources and services in your area.

Domestic violence shelters (emergency and second stage)

Manitoba Association of Women’s Shelters

Toll free: 1-877-977-0007

TTY: 1-888-987-2829

Find emergency and second stage housing for you and your children: http://www.manitoba.ca/stoptheviolence/

Immigrant Refugee Community Organizations of Manitoba (IRCOM)

IRCOM operates two transitional housing complexes in downtown Winnipeg; and offers secure, affordable and clean apartments to newcomer families for up to 3 years after their arrival.

Sheltersafe.ca – Manitoba

Second-stage houses provide short-term, safe, affordable, supportive and independent housing. Find second stage housing in your area.

Financial help/Social assistance

Department of Families

Find out about applying for income assistance in your province.

Victim services

Victim Services Manitoba

Victim Services offers a range of services to help victims of crime with information, support and assistance. To find out which service(s) you need and how to access them, refer to this site. Victim Services are provided whether the police have been called or not.

Safety at work

Domestic Violence Employment Leave

This link provides information on Domestic Violence leave in Manitoba. If you are experiencing domestic violence you may be eligible for up to five days leave from work.

New Brunswick

Category Resources

Mental health crisis supports

Community Mental Health Centres

You can visit a mental health clinic in your area. You do not need to see a family doctor first. Find one in your area.

CHIMO Helpline  

Phone: 1-800-667-5005

This is a free confidential helpline open 24/7. It can help you find crisis and non-urgent services in your area.

Telephone health advice

NB Telecare

Phone: 811

NB Telecare is a free confidential service open 24/7. A nurse can help you decide what to do.

Domestic violence helpline

CHIMO Helpline

Phone: 1-800-667-5005.

This is a free confidential helpline open 24/7. It can help you find crisis and non-urgent services in your area.

Domestic Violence Outreach Program

The domestic violence outreach support worker in your region can advise you. She can also link you to other people who can help. Available Monday-Friday.

Domestic violence shelters (emergency and second stage)

Transition Houses

Find phone numbers for NB Transition Houses/Shelters.

Second Stage Housing

Find out about second stage housing in your area and how to apply.

Sheltersafe.ca – New Brunswick

Second-stage houses provide short-term, safe, affordable, supportive and independent housing. Find second stage housing in your area.

Financial help/Social assistance

Department of Social Development

Find out more about how to apply for social assistance in NB. 

Victim services

Victim Services NB

The Victim Services Program may assist you as your case proceeds through the criminal justice system.

Domestic violence services (general category)

New Brunswick Directory of domestic violence Services

Newfoundland and Labrador

Category Resources

Mental health crisis supports

Mental Health Crisis Line (Newfoundland and Labrador)

Toll free: 1-888-737-4668

This free, confidential helpline is available 24/7 and provides phone crisis support for residents of Newfoundland and Labrador.

Channal

Toll free: 1-855-753-2560

Peer supporters providing confidential and non-judgemental support. Channal’s WARM LINE is open seven days a week, 11am to 11pm.

Telephone health advice

Newfoundland and Labrador HealthLine

Phone: 811

Call for free health information and advice from a registered nurse 24/7.

Domestic violence helpline

Transition House Association of Newfoundland and Labrador (THANL)

This link provides access to transition houses in your region. The shelter in your region has an emergency crisis line and helpful staff.

Domestic violence shelters (emergency and second stage)

Transition House Association of Newfoundland and Labrador (THANL)

This link provides access to transition houses in your region. The shelter in your region has an emergency crisis line with helpful staff to help you find emergency accommodation and support for you and your children. Staff at your local shelter can assist can help with your application and search for housing, find the closest shelter by clicking on this link.

Sheltersafe.ca – Newfoundland and Labrador

Second-stage houses provide short-term, safe, affordable, supportive and independent housing. Find second stage housing in your area.

Financial help/Social assistance

Newfoundland and Labrador, Department of Advanced Education, Skills and Labour

Find out about applying for income assistance in your province.

Programs and Services, For Individuals and Families, Children, Seniors and Social Development

Victim services

Victim Services Newfoundland and Labrador

Victim Services offers a range of services to help victims of crime with information, support and assistance as their case moves through the criminal justice system. Victim Services provided whether the police have been called or not.

Safety at work

Family Violence Leave

Workplace Violence Risk Assessment

Northwest Territories

Category Resources

Mental health crisis supports

 NWT Help Line

Toll free: 1-800-661-0844

This free, confidential helpline is available 24/7 and offers support to residents of the Northwest Territories. 

NWT Community Counselling Program

This free counselling service is available for all residents of NWT. Counsellors provide phone support and in-person counselling on a fly-in basis.

Tree of Peace Friendship Centre

Local phone: (867) 873-2864

Provides programs and services to improve the quality of life for Indigenous people in the communities of Yellowknife.

Access health services

NWT Help Line

Toll free: 1-800-661-0844

This free, confidential helpline is available 24/7 and offers support to residents of the Northwest Territories. 

Domestic violence helpline

Alison McAteer House (Yellowknife)

Toll free: 1-866-223-7775

Crisis line: 1-867-873-8257

This shelter offers an emergency phone line for referrals to local services. Call the emergency line to find shelter and apply for an emergency protection order.

NWT Community Counselling Program

Helps with a variety of issues including family violence, mental health issues and addictions. It is available free-of-charge to every NWT resident.

Find a counsellor in your area 

Domestic violence shelters (emergency and second stage)

Alison McAteer House (Yellowknife)

Toll free: 1-866-223-7775

Crisis line, Yellowknife: 867-873-8257

If you are experiencing family violence you can talk privately by calling the Alison McAteer House. This call is free, and they can help you find shelter.

Sheltersafe.ca – Northwest Territories

Second stage housing offers safe and affordable housing for abused women and their children. Find second stage housing in your area.

Financial help/Social assistance

Income Security, Northwest Territories

Find out how to apply for social assistance in NT.

Contact your local social service office   

Housing

Northwest Territories Housing Corporation

Find out about housing options and how to apply.

Victim services

Victim Services Northwest Territories

Phone: 1‑867‑767‑9261

Victim Services offers a range of services to help victims of crime with information, support and assistance as their case moves through the criminal justice system. To find out which services you need and how to access them, see the victim services site in your area. Victim Services provided whether the police have been called or not.

Victims Service Victims Coordinator

Phone: 1-867-767-9261 ext. 82214

The coordinator provides help with Victim Impact Statements for anyone living outside of Inuvik, Fort Good Hope, Yellowknife, Hay River and Fort Smith. Also provides guidelines and applications for the Victims Assistance Fund.

Victim Services Program

Toll Free: 1-888-459-1114

Victim Services provides 24/7 helpline that serves all of Yellowknife, Detta, N’Dilo, and Łutselk’e, providing emotional support, information and referrals to victims of crime and tragedy.

Nova Scotia

Category Resources

Mental health crisis supports

Mental Health Mobile Crisis Team (MHMCT)

Toll free: 1-888-429-8167

This free, confidential helpline is available 24/7 for children, youth or adults who are experiencing a crisis or are struggling.

Canadian Mental Health Association, Nova Scotia Division

This site provides links to community resources for people in crisis in Nova Scotia.

Telephone health advice

Nova Scotia Provincial HealthLine

Phone: 811

TTY: 711

 If you need health advice or information call the free HealthLine 24/7. Support is available in more than 125 languages.

Domestic violence helpline

Transition House Association of Nova Scotia

Toll free: 1-855-225-0220

Transition House Association of Nova Scotia offers a confidential crisis line 24/7 with links to local shelters. Call your local transition house (women’s shelter) to access supports and links to services.

Domestic violence shelters (emergency and second stage)

Transition House Association of Nova Scotia

Toll free: 1-855-225-0220

Find emergency accommodation and support for you and your children. Call your local transition house (women’s shelter) for support and assistance. Second stage housing offers safe and affordable housing for abused women and their children. You can find out more through your local transition house.

Sheltersafe.ca – Nova Scotia

Second-stage houses provide short-term, safe, affordable, supportive and independent housing. Find second stage housing in your area.

Financial help/Social assistance

Employment Support and Income Assistance (ESIA) program

Find out about applying for income assistance in your province. You may qualify for help from ESIA right away in an emergency situation.

Victim services

Victim Services Nova Scotia

Victim Services offers a range of services to help victims of crime with information, support and assistance as their case moves through the criminal justice system. Victim Services is provided whether the police have been called or not.

Domestic Violence Court Program

The Domestic Violence Court Program supports people affected by domestic violence and offers meaningful interventions at an earlier stage.

Safety at work

Nova Scotia Labour Standards

Phone: 1-902-424-4311

Toll-free: 1-888-315-0110

Learn about the new leave legislation under the Nova Scotia Labour Standards Code that will allow employees to take time off from work when dealing with domestic violence: http://lae.velsoftlabs.com

Domestic Violence Leave

If you are experiencing domestic violence, you may be eligible for DV leave. DV leave also applies in cases of stalking.

Nunavut

Category Resources

Mental health crisis supports

Department of Health, Government of Nunavut Local Health Centres

Contact your local health centre for mental health supports.

Nunavut Kamatsiaqtut Help Line

Toll free: 1-800-265-3333

Local: 1-867-979-3333

This free, confidential helpline is available 24-hours and is staffed by local volunteers nightly from 7pm – midnight. Provides anonymous and confidential telephone counselling in English and Inuktitut for northerners in crisis.

Access health services

Department of Health, Government of Nunavut Local Health Centres

There is a doctor shortage in Nunavut. Contact your local health centre for access to a health care practitioner.

Domestic violence helpline

Nunavut Kamatsiaqtut Help Line

Toll free: 1-800-265-3333

Local: 1-867-979-3333

This free, confidential helpline is available 24-hours and is staffed by local volunteers nightly from 7pm – midnight. Provides anonymous and confidential telephone counselling in English and Inuktitut for northerners in crisis.

Domestic violence shelters (emergency and second stage)

Nunavut Kamatsiaqtut Help Line

Toll free: 1-800-265-3333

Local: 1-867-979-3333

This free, confidential helpline is available 24-hours and is staffed by local volunteers nightly from 7pm – midnight. Provides anonymous and confidential telephone counselling in English and Inuktitut for northerners in crisis.

Cambridge Bay Community Wellness Center’s Family Violence Prevention Program (FVPP)

Phone: 1-867-983-4670

Shelter: 1-867-983-5232

FVPP can help you find shelter for you and your children; transportation to shelter; help in obtaining an Emergency Protection Order (EPO); telephone support and access to other resources like: Housing; social services; education; alcohol and drug treatment and medical treatment (including someone to go with you to court or the hospital).

Sheltersafe.ca – Nunavut

Second-stage houses provide short-term, safe, affordable, supportive and independent housing. Find second stage housing in your area.

Financial help/Social assistance

Income Assistance, Nunavut

Find out how to apply for social assistance in Nunavut.

Victim services

Victim Services Nunavut

Phone: 1-866-456-5216

Victim Services offers a range of services to help victims of crime with information, support and assistance as their case moves through the criminal justice system. To find out which services you need and how to access them, see the victim services site in your area. Victim Services provided whether the police have been called or not.

Emergency Phone, Nunavut RCMP

There is no 911 service in Nunavut or the Northwest Territories. If you are in immediate danger, call your local RCMP. Dial your local 3-digit prefix, followed by 1111 or follow this link to the RCMP in your area. The RCMP in Nunavut can connect you with local shelters and Victim Services in your area.

Protection Orders

Find information on obtaining a protection order in Nunavut.

Ontario

Category Resources

Mental health crisis supports

Distress Centers of Ontario - Available in French in Ottawa/Outaouais

These free confidential helplines provide listening and referral usually 24/7 for people who are lonely, depressed and/or suicidal. Search for a center near you.

Ontario Mental Health Helpline

Phone: 1-866-531-2600

This is a free, confidential service open 24/7. Call, chat, email or search the online directory to a find local mental health services that may help you. 

Telephone health advice

Telehealth Ontario  

Phone: 1-866-797-0000

Toll-free TTY: 1-866-797-0007

Telehealth Ontario is a free confidential service open 24/7. A nurse can help you decide what to do.

Domestic violence helpline

Assaulted Women's Helpline

Phone: 1-866-863-0511
TTY 1-866-863-7868
or #SAFE (#7233) on your Bell, Rogers, Fido or Telus mobile phone

This is a free confidential helpline open 24/7. It can help you find a local shelter and/or domestic violence service in your area.

FEMAIDE French-language Hotline

(Only available in French)

Phone: 1-877-336-2433 (fem-aide) or ATS 1-866-860-7082

Confidential information to help Francophone women find a shelter and/or domestic violence service. 

Talk4Healing Aboriginal Women’s Helpline

Phone: 1-855-554-4325

Free, confidential, 24/7 service providing culturally sensitive crisis counselling, advice, support and referrals for Aboriginal women living in Northern Ontario. Services are provided in English and 14 languages.

Domestic violence shelters (emergency and second stage)

Victims Services Directory

To find shelters and domestic violence services in your area, enter your location and select ‘Domestic Violence’ under the service category.

Assaulted Women's Helpline

Phone: 1-866-863-0511 or TTY 1-866-863-7868

#SAFE (#7233) on your Bell, Rogers, Fido or Telus mobile phone

This is a free, confidential helpline open 24/7. It can help you find a shelter in your area.

Sheltersafe.ca – Ontario

Second-stage houses provide short-term, safe, affordable, supportive and independent housing. Find second stage housing in your area.

Financial help/Social assistance

Ontario Ministry of Children, Community and Social Services

Find out more about how to apply for social assistance in Ontario. 

Victim services

Ministry of the Attorney General – Victims Services

Phone: 1-888-579-2888

A variety of services are provided for victims of crime. To find out which service(s) you need and how to access them, use the Victim Services Directory or call the Victim Support Line.

Prince Edward Island

Category Resources

Mental health crisis supports

Island Helpline – Canadian Mental Health Association – PEI Division

Toll free: 1-800-218-2885

Provides free, 24/7 confidential emotional support and crisis intervention to Islanders of all ages.

Mental Health Services, Government of Prince Edward Island

This site provides useful links to mental health services in PEI.

Telephone health advice

PEI Provincial HealthLine

Phone: 811

Call for free health information and advice from a registered nurse 24/7. A detailed directory of health topics is also available online.

Domestic violence helpline

PEI Family Violence Prevention Services Inc. 

If you are fleeing domestic violence and need emergency shelter or outreach services call 1-800-240-9894.

Domestic violence shelters (emergency and second stage)

Anderson House

Toll-free: 1-800-240-9894

Anderson House provides a substance-free emergency shelter for women and their children, as well as an Island-wide – 24-hour crisis line. Anyone can call Anderson House for information and services. Second stage housing offers safe and affordable housing for abused women and their children. You can find out more through Anderson House, contact for more information, available 24/7. There are no fees for your room or food at the shelter.

Chief Mary Bernard Memorial Women’s Shelter

Toll Free: 1-855-297-2332

Chief Mary Bernard Memorial Women’s Shelter provides emergency shelter for Aboriginal and non-Aboriginal women and their children experiencing family violence and homelessness. They operate a 24-hour crisis phone line. There is no fee for your bed or your suppers. Shelter staff will also provide a variety of information and resources to meet individual needs.

Sheltersafe.ca – Prince Edward Island

Second-stage houses provide short-term, safe, affordable, supportive and independent housing. Find second stage housing in your area.

Financial help/Social assistance

Supports and Services, Government of PEI

Find out about applying for income assistance in your province.

Victim services

Victim Services of PEI

Victim Services offers a range of services to help victims of crime with information, support and assistance. Victim Services are provided whether the police have been called or not.

Safety at work

Addressing Family Violence: A Guide for PEI Workplaces

This guide is a resource to help workplaces recognize and respond to employees affected by family violence. It provides information to help keep employees safe and prevent family violence situations from escalating.

Domestic Violence Leave

Islanders are entitled to three paid and seven unpaid days leave if they are experiencing domestic violence, intimate partner violence, or sexual violence in their personal relationships.

Quebec

Category Resources

Mental health crisis supports

Regroupement des Services d’Intervention de Crise du Québec (RESICP)

(Only available in French)

Centre de prévention du suicide de Québec

Phone: 1-866-APPELLE (277-3553)

This free, confidential helpline is available 24/7 and offers support to residents of Quebec. 

Nunavik Regional Board of Health and Social Services

Community Liaison Wellness Workers (CLWWs), based in most communities in Arctic Quebec, provide outreach and support. For general inquiries contact: info@sante-services-sociaux.ca.

Telephone health advice

Québec - Info-Santé

Phone: 811

Info-Santé is a free, confidential health information service. Dial 811 and a nurse will assess your problem, provide you with information, and where appropriate, direct you to where you need to go.

Domestic violence helpline

S.O.S. violence conjugale

(Only available in French)

Email: sos@sosviolenceconjugale.ca

Toll free: 1-800-363-9010

This is the number to call if you are experiencing domestic violence in Quebec. S.O.S. provides bilingual, free, confidential and anonymous support and referrals 24/7 if you are experiencing intimate partner violence. Call to find a women’s shelter in your area.

Domestic violence shelters (emergency and second stage)

S.O.S. violence conjugale

(Only available in French)

Email: sos@sosviolenceconjugale.ca

Toll free: 1-800-363-9010

This is the number to call if you are experiencing domestic violence in Quebec. S.O.S. provides bilingual, free, confidential and anonymous support and referrals 24/7 if you are experiencing intimate partner violence. Call to find a women’s shelter in your area.

Sheltersafe.ca – Quebec

Second-stage houses provide short-term, safe, affordable, supportive and independent housing. Find second stage housing in your area.

Financial help/Social assistance

Quebec Government, Social Services

Find out about applying for income assistance in your province.

First Nation of Quebec and Labrador Health and Social Services Commission

First Nation of Quebec and Labrador Health and Social Services Commission delivers culturally appropriate health and social services. For a complete list of services refer to: http://www.cssspnql.com/en/areas-of-intervention

Victim services

Crime Victims Assistance Center

Toll free: 1-866-532-2822

Victim Services offers a range of services to help victims of crime (including domestic violence, stalking and sexual assault) with information, support and assistance. Victim Services provided whether the police have been called or not.

Provides services in every region of Quebec, Call the toll-free number for assistance in your area.

Information for victims – Association québécoise Plaidoyer-Victimes (AQPV) 

Association québécoise Plaidoyer-Victimes (AQPV) does not offer direct services but provides links to dozens of services for victims of crime in Quebec.

Safety at work

Domestic Violence Leave

This link provides information on domestic violence leave in Quebec. Workers who are victims of domestic violence or sexual violence are entitled to a leave of 26 weeks over a period of 12 months. Two paid days are available under Personal Emergency Leave provisions.

Saskatchewan

Category Resources

Mental health crisis supports

HealthLine 811

HealthLine 811 is a confidential, 24-hour health and mental health and addictions advice, education and support telephone line available to the people of Saskatchewan. It is staffed by experienced and specially trained Registered Nurses, Registered Psychiatric Nurses, and Registered Social Workers.

Crisis Suicide Helpline

Toll free: 1-800-667-4442 [Farm Stress Line]

This free, confidential helpline is available 24/7. Counsellors can help you if you are in crisis and will provide you with immediate and ongoing help. If you are in rural Saskatchewan call the Farm Stress Line at the toll-free number listed.

Access health services

HealthLine 811

HealthLine 811 is a confidential, 24-hour health and mental health and addictions advice, education and support telephone line available to the people of Saskatchewan. It is staffed by experienced and specially trained Registered Nurses, Registered Psychiatric Nurses, and Registered Social Workers

Domestic violence helpline

Abuse Helplines in Saskatchewan

This site provides links to helplines across the province.

211

Phone: 211

Text: 211

Webchat

211 Saskatchewan is a free, confidential, 24/7 service that connects individuals to human services in the province by telephone, text, or web chat, plus a searchable website with listings of social, community, non-clinical health, and government services across the province.

Call 211 for domestic violence support, resources and information.

Domestic violence shelters (emergency and second stage)

Provincial Association of Transition Houses and Services of Saskatchewan, Inc. (PATHS)

Find emergency accommodation and support for you and your children. This is a partial list and does not include federally funded shelters. Find out about second stage housing or supportive housing in your area and how to apply.

Sheltersafe.ca – Saskatchewan

Second-stage houses provide short-term, safe, affordable, supportive and independent housing. Find second stage housing in your area.

Financial help/Social assistance

Family and Social Support, Saskatchewan

Find out about applying for income assistance in your province.

Victim services

Victim Services Saskatchewan

Victim Services offers a range of services to help victims of crime with information, support and assistance as their case moves through the criminal justice system. To find out which service(s) you need and how to access them, refer to victim services at this site.

Victim Services provided whether the police have been called or not.

Yukon

Category Resources

Mental health crisis supports

Yukon Distress & Support Line

Toll free: 1-844-533-3030

This free, confidential helpline is available nightly from 7pm – midnight. It provides anonymous and confidential crisis support to residents of the Yukon.

Mental Health and Substance Use Services across Yukon

This site provides links to mental health and substance use services across the Yukon.

Telephone health advice

Yukon HealthLine – 811

Phone: 811

The HealthLine is a free, confidential 24-hour service available to anyone in the Yukon, Nunavut and NWT.

Domestic violence helpline

Women’s Transition Home Crisis Line

Crisis Line: 1-867-668-5733

Women’s Transition Home offers a confidential crisis line 24/7. Call the emergency line to find shelter. Trained staff will provide support and information about resources in the community and assist to create a safety plan.

Victoria Faulkner Women’s Centre, A Safe Place Program

A Safe Place offers after-hours and weekend services to women and their children experiencing precarious housing in Whitehorse.

Domestic violence shelters (emergency and second stage)

Women’s Transition Home

Crisis line: 1-867-668-5733

The crisis line provides 24/7 support and trained staff will provide support and assist you in finding shelter.

Dawson Women’s Shelter

Crisis line: 1-867-993-5086

The website is currently being updated, call the crisis line or check the City of Dawson website for details.

Sheltersafe.ca – Yukon

Second-stage houses provide short-term, safe, affordable, supportive and independent housing. Find second stage housing in your area.

Financial help/Social assistance

Social Assistance Yukon

Find out how to apply for social assistance in the Yukon.

Victim services

Yukon Victim Services

Toll-free: 1-800-563-0808

Victim Services offers a range of services to help victims of crime with information, support and assistance as their case moves through the criminal justice system. To find out which services you need and how to access them, search this site for Victim Services in your area. Victim Services are provided whether the police have been called or not.

Women’s Legal Advocate, Skookum Jim Friendship Centre

Phone: 1-867-633-7691

This site provides support services to women involved in the legal/justice system including criminal justice, victim support, child protection, landlord and tenancy issues, wellness court, and family legal matters.

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